Resource Navigator Program

Wingra Family Medical Center Resource Navigation Program

When I was a physician-in-training…, I first met ‘Patient Ruth’…. Her feet were swollen, she wore flimsy house shoes, and raw leg ulcers made walking painful. She’d been to the emergency room many times, and we gave her the usual treatment – a few hours in a warm bed, some antibiotics, a decent meal. The next morning she limped back to the same problems she had before: no home, no job, lousy food, no family or friends to come to her aid. We were not equipped to protect her from her harsh world outside the hospital, which was destroying her health and shortening her life.
—Risa Lavizzo-Mourey, President and CEO, the Robert Wood Johnson Foundation (RWJF).

What if clinics were equipped with a system to help Ruth meet her basic needs?Wingra3

We are trying to do just this — and undergraduate students can help!

Wingra Family Medical Center has begun asking their patients whether they want help meeting basic needs (like transportation, food, jobs, childcare) that we know impact their health. Students work with these patients to help them connect with community resources to meet their needs, and follow-up with them regularly to help them stay healthy. Students learn about the important links between these basic needs and health, interact directly with patients, learn important patient advocacy skills, and work with people to help them meet their needs. While patients receive community support through resource advising.

We are recruiting a range of health, pre-health and social services undergraduate students for these Resource Navigator roles.

Fall 2017 application is now open.

There are two options available for participating in the Resource Navigator Program. Both options require you to be an approved UW Health Volunteer. Information about the UW Health volunteer process is available here.
  • Option #1 is applying for enrollment in the 3-credit Legal Studies 400 course. This option requires 8 hours of weekly work in the clinic and an in-person meeting every Wednesday from 4-5:30pm. You are also required to attend a training on Sunday, August 20th from 10am-4pm. Please note: there are 20 spots available in this course. If you are not accepted into the course and are still interested in becoming a volunteer you can be considered for a volunteer position without needing to reapply. If you are interested in the Legal Studies 400 course, please apply here.
  • Option #2 is applying to be a Volunteer Resource Navigator. This option requires 4 hours of weekly work in the clinic. You are required to attend two training sessions: Sunday, August 20th from 10am-4pm and Sunday, August 27th from 10am-4pmIf you are interested in becoming a volunteer Resource Navigator, please apply here.
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